Customer Success » Benchmarking Engine
Benchmarking Digitube Labs against
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... has the 4th-most monthly uses of the candidate evaluation form per active user last quarter (41.1) of all the 250 customers. (MORE)
... has the lowest rate of escalated support tickets (2%) among all the 110 customers whose health category is red. (MORE)
... has the 4th-most Analytics user licenses (143) of the 101 customers that are large-sized businesses. (MORE)
... has the 5th-highest NPS survey response rate (33%) among the 51 customers that met the NPS survey invitation guidelines. (MORE)
Only Digitube Labs has both such a high rate of Analytics monthly logins last quarter (16.2 per active user) and such a high rate of first-contact resolution - FCR (90%). (MORE)
Of the 35 customers that are in APAC, Digitube Labs is one of just 3 that met the NPS survey invitation guidelines. (MORE)
Of the 27 customers that are in the Energy industry, Digitube Labs is one of just 5 that have bought each of EveryDay HR, EveryDay CRM, and EveryDay Analytics. (MORE)
Of the 27 customers that are in the Energy industry, Digitube Labs is one of just 6 that met the NPS survey invitation guidelines. (MORE)
... has the 4th-highest NPS survey response rate (33%) among the 27 customers that are in the Energy industry. (MORE)
... has the 4th-lowest NPS survey unsubscribed rate (9%) among the 27 customers that are in the Energy industry. (MORE)
... has the most HR monthly logins per active user last quarter (19.5) of the 35 customers that are in APAC. (MORE)
... has the 8th-highest Analytics annual revenue ($15,155) of the 27 customers that are in the Energy industry. (MORE)
... has the 2nd-lowest high-performer turnover rate (2.8%) among the 27 customers that are in the Energy industry. (MORE)
... has the 4th-highest rate of first-contact resolution - FCR (90%) among the 27 customers that are in the Energy industry. (MORE)