Customer Success » Benchmarking Engine
What's best overall, and among those like Aivee Solutions ?
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NPS
CRM annual revenue
CRM user licenses
NPS detractor rate
NPS promoter rate
escalated support tickets
services annual revenue
NPS survey response rate
NPS survey unsubscribed rate
annual contract value (ACV)
annual recurring revenue (ARR)
customer health score (CHS)
customer satisfaction (CSAT) score
total contract value (TCV)
users trained on CRM
CRM monthly logins last quarter
quarterly change in CRM user licenses
support tickets over the last year
CRM monthly active users (MAU) last quarter
quarterly change in CRM monthly logins last quarter
quarterly change in escalated support tickets last quarter
quarterly change in customer health score (CHS) last quarter
quarterly change in customer satisfaction (CSAT) score last quarter
quarterly change in CRM monthly active users (MAU) last quarter
change in CRM monthly logins compared to the same quarter last year
change in CRM user licenses compared to the same quarter last year
change in escalated support tickets compared to the same quarter last year
change in customer health score (CHS) compared to the same quarter last year
change in customer satisfaction (CSAT) score compared to the same quarter last year
change in CRM monthly active users (MAU) compared to the same quarter last year
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