Global References
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elapsed time since last training activities. Lower values are better. |
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loyalty program sign-ups. Higher values are better. |
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rate of employee turnover. Lower values are better. |
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store performance ranking. Lower values, i.e., higher rankings, are better. |
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payback period. Lower values are better. |
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customer complaints. Lower values are better. |
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average sales per hour. Higher values are better. |
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average sale amount. Higher values are better. |
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average number of items per sale. Higher values are better. |
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total sales. Higher values are better. |
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total women's sales. Higher values are better. |
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total men's sales. Higher values are better. |
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total children's sales. Higher values are better. |
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total pharmacy sales. Higher values are better. |
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total liquor sales. Higher values are better. |
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total food sales. Higher values are better. |
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revenue per employee. Higher values are better. |
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inventory overage. Lower values are better. |
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sales per square foot. Higher values are better. |
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stock turnover. Lower values are better. |
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unique customers. Higher values are better. |
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average customer spend. Higher values are better. |
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items sold. Higher values are better. |
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sell through rate. Higher values are better. |
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change in inventory shrinkage. Lower values are better. |
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change in total sales. Higher values are better. |
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change in gross margins. Higher values are better. |
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change in inventory turnover. Higher values are better. |
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change in total expenses. Lower values are better. |
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inventory-shrinkage results compared to plan. Lower values are better. |
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total-sales results compared to plan. Higher values are better. |
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gross-margins results compared to plan. Higher values are better. |
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inventory-turnover results compared to plan. Higher values are better. |
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total-expenses results compared to plan. Lower values are better. |
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change in store sales during Internet campaigns. Higher values are better. |
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sale transactions. Higher values are better. |
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average wait time. Lower values are better. |
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improved or maxed out on all change measures (6 of these; each store needs at least 3 with actual values to qualify). A 'yes' value is good. |
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got worse or bottomed out on all change measures (6 of these; each store needs at least 3 with actual values to qualify). A 'no' value is good. |