Roane Medical Center in Harriman, TN is in Roane County, TN, is in the Southern states, worse than the national rate of hospital return days for heart failure patients, provides emergency services, meets criteria for promoting interoperability of Electronic Health Records, is acute care, is government-owned (hospital district or authority), its emergency department volume is medium, has a 1- or 2-star rating in both recommendation of hospital and communication about medicines, has a 4- or 5-star rating in both nurse communication and quietness, has at least a 3-star rating in each of care transition, cleanliness, discharge information, doctor communication, nurse communication, overall patient rating, quietness, and staff responsiveness (8 total), is better than the national infection benchmarks in C.diff., is worse than the national patient-care averages in patient experience, is worse than the nationwide emergency department averages in both admit decision to inpatient admission and patients who left before being seen, and is better than the nationwide emergency department averages in both arrival to discharge and arrival to discharge for psychiatrics.

Numeric values:
- patients who received appropriate care for severe sepsis and septic shock (60%)
- patients who left the emergency department before being seen (2%)
- care-transition rating (3 stars)
- change in care-transition rating over one year (0 stars)
- change in care-transition rating over two years (0 stars)
- change in cleanliness rating over one year (0 stars)
- change in cleanliness rating over two years (0 stars)
- change in communication-about-medicines rating over one year (0 stars)
- change in communication-about-medicines rating over two years (-1 star)
- change in discharge-information rating over one year (0 stars)
- change in discharge-information rating over two years (0 stars)
- change in doctor-communication rating over one year (0 stars)
- change in doctor-communication rating over two years (-1 star)
- change in nurse-communication rating over one year (+2 stars)
- change in nurse-communication rating over two years (+1 star)
- change in overall hospital rating over one year (0 stars)
- change in overall hospital rating over two years (-1 star)
- change in overall patient rating over one year (0 stars)
- change in overall patient rating over two years (0 stars)
- change in patient-recommendation rating over one year (0 stars)
- change in patient-recommendation rating over two years (-1 star)
- change in quietness rating over one year (+1 star)
- change in quietness rating over two years (0 stars)
- change in staff-responsiveness rating over one year (+1 star)
- change in staff-responsiveness rating over two years (-1 star)
- change in summary rating over one year (0 stars)
- change in summary rating over two years (0 stars)
- cleanliness rating (3 stars)
- communication-about-medicines rating (2 stars)
- discharge-information rating (3 stars)
- doctor-communication rating (3 stars)
- nurse-communication rating (4 stars)
- overall hospital rating (2 stars)
- overall patient rating (3 stars)
- patient recommendation rating (2 stars)
- quietness rating (4 stars)
- staff-responsiveness rating (3 stars)
- summary rating (3 stars)
- median time from admit decision to time of departure from the emergency department for patients admitted to inpatient status (110 mins)
- median time from emergency department arrival to emergency department departure for discharged patients (139 mins)
- median time from emergency department arrival to emergency department departure for discharged psychiatric/mental health patients (196 mins)