Firstlight Health System in Mora, MN is in Kanabec County, MN, is better than the national rate of hospital return days for heart failure patients, provides emergency services, meets criteria for promoting interoperability of Electronic Health Records, is critical access, is owned by local government, its emergency department volume is low, has a 5-star rating in both quietness and staff responsiveness, has a 4- or 5-star rating in each of care transition, cleanliness, communication about medicines, discharge information, doctor communication, nurse communication, overall patient rating, quietness, recommendation of hospital, and staff responsiveness (these 10 include the entire set), has at least a 3-star rating in each of care transition, cleanliness, communication about medicines, discharge information, doctor communication, nurse communication, overall patient rating, quietness, recommendation of hospital, and staff responsiveness (these 10 include the entire set), is better than the national patient-care averages in patient experience, and is better than the nationwide emergency department averages in each of admit decision to inpatient admission, arrival to discharge, arrival to discharge for psychiatrics, and patients who left before being seen.

Numeric values:
- healthcare workers given influenza vaccination (94%)
- patients who left the emergency department before being seen (0%)
- care-transition rating (4 stars)
- change in care-transition rating over one year (0 stars)
- change in care-transition rating over two years (0 stars)
- change in cleanliness rating over one year (0 stars)
- change in cleanliness rating over two years (0 stars)
- change in communication-about-medicines rating over one year (0 stars)
- change in communication-about-medicines rating over two years (0 stars)
- change in discharge-information rating over one year (0 stars)
- change in discharge-information rating over two years (-1 star)
- change in doctor-communication rating over one year (-1 star)
- change in doctor-communication rating over two years (0 stars)
- change in nurse-communication rating over one year (0 stars)
- change in nurse-communication rating over two years (0 stars)
- change in overall hospital rating over one year (0 stars)
- change in overall hospital rating over two years (0 stars)
- change in overall patient rating over one year (0 stars)
- change in overall patient rating over two years (0 stars)
- change in patient-recommendation rating over one year (0 stars)
- change in patient-recommendation rating over two years (0 stars)
- change in quietness rating over one year (0 stars)
- change in quietness rating over two years (+1 star)
- change in staff-responsiveness rating over one year (+1 star)
- change in staff-responsiveness rating over two years (0 stars)
- change in summary rating over one year (0 stars)
- change in summary rating over two years (0 stars)
- cleanliness rating (4 stars)
- communication-about-medicines rating (4 stars)
- discharge-information rating (4 stars)
- doctor-communication rating (4 stars)
- nurse-communication rating (4 stars)
- overall hospital rating (4 stars)
- overall patient rating (4 stars)
- patient recommendation rating (4 stars)
- quietness rating (5 stars)
- staff-responsiveness rating (5 stars)
- summary rating (4 stars)
- median time from admit decision to time of departure from the emergency department for patients admitted to inpatient status (54 mins)
- median time from emergency department arrival to emergency department departure for discharged patients (126 mins)
- median time from emergency department arrival to emergency department departure for discharged psychiatric/mental health patients (226 mins)