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Benchmarking Lexington Hospice Services, LLC in Lombard, IL against all hospice agencies

 

Lexington Hospice Services, LLC in Lombard, IL has the 7th-fewest caregivers who said the patient sometimes or never got the help they needed for pain and symptoms (9%) among the 61 agencies within 30 miles. That 9% compares to an average of 11.3% across those 61 agencies.

Lexington Hospice Services, LLC has these related standings among those 61 agencies:

  • caregivers who said the patient sometimes or never got the help they needed for pain and symptoms = 9% (7th-fewest, tied)

  • caregivers who rated the hospice agency a 6 or lower = 7% (14th-most, tied)

  • caregivers who said the hospice team did not provide the right amount of emotional and spiritual support = 10% (11th-fewest, tied)

  • caregivers who said the hospice team sometimes or never provided timely help = 11% (16th-fewest, tied)

  • caregivers who said the hospice team sometimes or never communicated well = 11% (4th-most, tied)

  • caregivers who said the hospice team sometimes or never treated the patient with respect = 2% (11th-fewest, tied)

  • caregivers who said they did not receive the training they needed = 16% (2nd-most, tied)

  • caregivers who said they would probably or definitely not recommend the hospice = 7% (9th-most, tied)


Note that caregivers who said the patient sometimes or never got the help they needed for pain and symptoms tends to fall opposite to caregivers who said the patient always got the help they needed for pain and symptoms. But on the latter, Lexington Hospice Services, LLC in Lombard, IL (with 70%) is lower (i.e., worse) than the median (72%) of those 61 agencies.

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Peers

beat out by Compassionate Care Hospice in Joliet, IL (4%), Peace Hospice and Palliative Care, Inc in Naperville, IL (6%), Palos Community Hospital Hospi in Lemont, IL (7%), and Angels Grace Hospice in Bolingbrook, IL (7%), and 2 others, ending with Heritage Healthcare in Harwood Heights, IL (8%).

tied with Brookdale Hospice in Rolling Mdws, IL, Covenantcare Hospice in Saint Charles, IL, Alexian Brothers Hospice in Hanover Park, IL, Guardian Healthcare & Hospice, LLC in Northfield, IL, and 1 other, all with 9%.

beat Accord Hospice in Deerfield, IL (10%), Comfort Hospice and Palliative Care LLC in Oakbrook Ter, IL (10%), Transitions Hospice in Huntley, IL (10%), and Heartland Home Health Care and Hospice in Northbrook, IL (10%), and others, ending with V Care Hospice Services of Illinois in Northbrook, IL (22%).

16 out of the other 60 agencies were ruled out due to missing, unknown, or not-applicable values for caregivers who said the patient sometimes or never got the help they needed for pain and symptoms, e.g., Silverado Hospice of Greater Chicago in Des Plaines, IL.

Taking Action

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References

  1. caregivers who said the patient sometimes or never got the help they needed for pain and symptoms. Lower values are better. Refer to https://www.cms.gov/Medicare/Quality-Initiatives-Patient-Assessment-Instruments/Hospice-Quality-Reporting/Current-Measures.html. Except where noted, all data come from the Apr 30, 2020 update at Hospice Compare. Changes over one year compare to the May 23, 2019 update.
  2. within 30 miles.

    • The Latitude and Longitude data used by this application were all obtained from the Google Map's geolocation API.
    • In some cases, the actual street-level addresses were not available, specifically when only PO Boxes were provided, so in those cases, zip code coordinates were likely used. And because the average land area of a zip code is around 90 square miles, it is possible that some locations may be misrepresented.

    Except where noted, all data come from the Apr 30, 2020 update at Hospice Compare. Changes over one year compare to the May 23, 2019 update.