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Benchmarking Four Seasons Compassion for Life in Flat Rock, NC against all hospice agencies

 

Four Seasons Compassion for Life in Flat Rock, NC has the fewest caregivers who said the hospice team sometimes or never treated the patient with respect (1%) among the 66 agencies in the Southeast with at least 241.4 patients cared for each day on average. That 1% compares to an average of 2.7% across those 66 agencies.

Four Seasons Compassion for Life has these related standings among those 66 agencies:

  • caregivers who said the hospice team sometimes or never treated the patient with respect = 1% (the fewest)

  • caregivers who rated the hospice agency a 6 or lower = 3% (5th-fewest, tied)

  • caregivers who said the hospice team did not provide the right amount of emotional and spiritual support = 9% (11th-fewest, tied)

  • caregivers who said the hospice team sometimes or never provided timely help = 7% (2nd-fewest, tied)

  • caregivers who said the hospice team sometimes or never communicated well = 6% (10th-fewest, tied)

  • caregivers who said the patient sometimes or never got the help they needed for pain and symptoms = 9% (10th-fewest, tied)

  • caregivers who said they did not receive the training they needed = 12% (15th-most, tied)

  • caregivers who said they would probably or definitely not recommend the hospice = 2% (the fewest, tied)

Visualize

 
 

Peers

after Four Seasons Compassion for Life in Flat Rock, NC (1%, 241.4), closest are Big Bend Hospice Inc in Tallahassee, FL (2%, 253.1), Hospice and Palliative Care of Greensboro in Greensboro, NC (2%, 276.9), Hospice of St Francis Inc in Titusville, FL (2%, 277.7), and Carepartners Hospice & Palliative Care Services in Asheville, NC (2%, 292), ending with Vitas Healthcare Corporation of Florida in Melbourne, FL (5%, 7,592).

Taking Action

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References

  1. patients cared for each day on average. Refer to https://www.cms.gov/Medicare/Quality-Initiatives-Patient-Assessment-Instruments/Hospice-Quality-Reporting/Downloads/Hospice-Compare-May-2019-Refresh-Question-and-Answer.pdf. Except where noted, all data come from the Apr 30, 2020 update at Hospice Compare. Changes over one year compare to the May 23, 2019 update.
  2. in region. The 9 regions with their corresponding states or other geographic entities are: New England (CT ME MA NH RI VT), Mid Atlantic (DE DC MD NJ NY PA), Great Lakes (IL IN MI OH WI), Plains (IA KS MN MO NE ND SD), Southeast (AL AR FL GA KY LA MS NC SC TN VA WV), Southwest (AZ NM OK TX), Rocky Mountains (CO ID MT UT WY), Far West (AK CA HI NV OR WA), and Outlying Areas (VI PR GU AS MP). Except where noted, all data come from the Apr 30, 2020 update at Hospice Compare. Changes over one year compare to the May 23, 2019 update.
  3. caregivers who said the hospice team sometimes or never treated the patient with respect. Lower values are better. Refer to https://www.cms.gov/Medicare/Quality-Initiatives-Patient-Assessment-Instruments/Hospice-Quality-Reporting/Current-Measures.html. Except where noted, all data come from the Apr 30, 2020 update at Hospice Compare. Changes over one year compare to the May 23, 2019 update.