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Benchmarking Rowan Hospice & Palliative Care, LLC in Salisbury, NC against all hospice agencies

 

Rowan Hospice & Palliative Care, LLC in Salisbury, NC has the 3rd-biggest drop over 1 year in caregivers who said they'd definitely recommend the hospice (-3%) among the 81 North Carolina agencies. That -3% compares to an average of +0.3% across those 81 agencies. Also, that -3% represents a drop from 95% to 92%.

Rowan Hospice & Palliative Care, LLC has these related standings among those 81 agencies:

  • change over 1 year in caregivers who said they'd definitely recommend the hospice = -3% (3rd-biggest drop, tied)

  • caregivers who said they'd definitely recommend the hospice = 92% (19th-most, tied)

  • change over 1 year in caregivers who rated the hospice agency a 6 or lower = 0% (16th-highest, tied)

  • change over 1 year in caregivers who rated the hospice agency a 9 or 10 = -1% (13th-biggest drop, tied)

  • change over 1 year in caregivers who said they would probably or definitely not recommend the hospice = 0% (15th-highest, tied)

  • change over 1 year in patients who were offered a discussion of spiritual/religious concerns = +0.2% (29th-biggest, tied)

  • change over 1 year in patients (or responsible parties) who were asked about their preferences for life-sustaining treatments = +0.2% (9th-biggest, tied)

  • change over 1 year in patients who received treatment within 1 day of screening positive for breathing difficulty = +2.4% (10th-biggest)

  • change over 1 year in patients who were screened for breathing difficulty during the initial nursing assessment = 0% (maxed out)

  • change over 1 year in patients who received a comprehensive assessment of pain within 1 day of pain screening = +1.4% (31st-biggest, tied)

  • change over 1 year in patients who were screened for pain during the initial nursing assessment = 0% (maxed out)

  • change over 1 year in patients treated with an opioid who are offered/prescribed a bowel regimen or documentation of why this was not needed = +5.7% (5th-biggest)

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Peers

better than Harris Palliative Care and Hospice in Sylva, NC (-4%) and Community Home Care of Vance County in Henderson, NC (-4%).

tied with Amedisys Hospice Care in Pembroke, NC, Carepartners Hospice & Palliative Care McDowell in Marion, NC, Carepartners Home Care & Hospice in Franklin, NC, Cape Fear Valley Hospice and Palliative Care in Fayetteville, NC, and 1 other, all with -3%.

trailed Hospice of Carteret County in Morehead City, NC (-2%), Mountain Valley Hospice & Palliative Care in Mount Airy, NC (-2%), Medi Home Health and Hospice in Boone, NC (-2%), and Four Seasons Compassion for Life in Flat Rock, NC (-2%), and others, ending with Kindred Hospice in Oxford, NC (+7%).

12 out of the other 80 agencies were ruled out due to missing, unknown, or not-applicable values for change over 1 year in caregivers who said they'd definitely recommend the hospice, e.g., Madison Home Care and Hospice in Marshall, NC.

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References

  1. in state. Except where noted, all data come from the Apr 30, 2020 update at Hospice Compare. Changes over one year compare to the May 23, 2019 update.
  2. change over 1 year in caregivers who said they'd definitely recommend the hospice. Higher values are better. The comparison is to the May 2019 data publication. Refer to https://www.cms.gov/Medicare/Quality-Initiatives-Patient-Assessment-Instruments/Hospice-Quality-Reporting/CAHPS%C2%AE-Hospice-Survey.html. Except where noted, all data come from the Apr 30, 2020 update at Hospice Compare. Changes over one year compare to the May 23, 2019 update.