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Benchmarking Hospice of Hillsdale County in Hillsdale, MI against all hospice agencies

 

Hospice of Hillsdale County in Hillsdale, MI has the 7th-most caregivers who said they'd definitely recommend the hospice (93%) among the 131 Michigan agencies. That 93% compares to an average of 85.4% across those 131 agencies.

Hospice of Hillsdale County has these related standings among those 131 agencies:

  • caregivers who said they'd definitely recommend the hospice = 93% (7th-most, tied)

  • change over 1 year in caregivers who said they'd definitely recommend the hospice = +1% (29th-biggest, tied)

  • caregivers who rated the hospice agency a 9 or 10 = 87% (11th-most, tied)

  • caregivers who said the hospice team provided the right amount of emotional and spiritual support = 91% (40th-fewest, tied)

  • caregivers who said the hospice team always provided timely help = 79% (45th-fewest, tied)

  • caregivers who said the hospice team always communicated well = 80% (32nd-fewest, tied)

  • caregivers who said the hospice team always treated the patient with respect = 92% (27th-most, tied)

  • caregivers who said the patient always got the help they needed for pain and symptoms = 79% (18th-most, tied)

  • caregivers who said they definitely received the training they needed = 79% (17th-most, tied)


Note that caregivers who said they'd definitely recommend the hospice tends to rise together with caregivers who said the hospice team always communicated well. But on the latter, Hospice of Hillsdale County in Hillsdale, MI (with 80%) is lower (i.e., worse) than the median (81%) of those 131 agencies.

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Peers

beat out by Compassus - Bay City in Saginaw, MI (98%), Lake Superior Hospice Association in Marquette, MI (97%), United Hospice Service in Marlette, MI (95%), and Hospice of Northwest Ohio in Lambertville, MI (95%), and 2 others, ending with Michigan Premier Hospice Care in West Branch, MI (94%).

tied with Oaklawn Hospice in Marshall, MI, Aspirus at Home in Calumet, MI, and Wings of Hope Hospice in Allegan, MI, all with 93%.

beat UP Health System Home Care and Hospice Portage in Hancock, MI (92%), Community Health Center of Branch County Hospice in Coldwater, MI (92%), Hospice of Lenawee in Adrian, MI (92%), and Hospice of Lansing in Lansing, MI (92%), and others, ending with Premier Hospice in Troy, MI (71%).

35 out of the other 130 agencies were ruled out due to missing, unknown, or not-applicable values for caregivers who said they'd definitely recommend the hospice, e.g., Advisacare Hospice Services in Livonia, MI.

Taking Action

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References

  1. in state. Except where noted, all data come from the Apr 30, 2020 update at Hospice Compare. Changes over one year compare to the May 23, 2019 update.
  2. caregivers who said they'd definitely recommend the hospice. Higher values are better. Refer to https://www.cms.gov/Medicare/Quality-Initiatives-Patient-Assessment-Instruments/Hospice-Quality-Reporting/Current-Measures.html. Except where noted, all data come from the Apr 30, 2020 update at Hospice Compare. Changes over one year compare to the May 23, 2019 update.