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Benchmarking Serenity Homecare in West Monroe, LA against noteworthy groups of home health agencies

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Serenity Homecare in West Monroe, LA has the biggest jump during the past year in surveyed patients' team-discussion rating (+2 stars) of the 186 Louisiana home health agencies. Those +2 stars compare to an average of +0.3 stars across the 186 home health agencies. Also, those +2 stars represent a rise from 3 stars to 5 stars.

Serenity Homecare has these related standings among those 186 home health agencies:

  • change during the past year in surveyed patients' team-discussion rating = +2 stars (the biggest, tied)

  • surveyed patients' team-discussion rating = 5 stars (the highest, tied)

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Peers

tied with Elara Caring in Baton Rouge, LA, Kindred at Home in West Monroe, LA, Chase Health Care Inc. in Baton Rouge, LA, Audubon Home Health of Hammond in Hammond, LA, and 5 others, all with +2 stars.

Incidentally, all 10 are owned by a for-profit and offer home health aide services. All 10 offer speech pathology services.


beat Stat Home Health of Southwest Louisiana, LLC in Kinder, LA (+1 star), Serenity Homecare, LLC in Marksville, LA (+1 star), Bayou Home Care of Louisiana in Denham Springs, LA (+1 star), and Home Health Care 2000-Baton Rouge in Baton Rouge, LA (+1 star), and others, ending with Nurses Registry Home Health, Inc. in New Orleans, LA (-2 stars).

28 out of the other 185 home health agencies were ruled out due to missing, unknown, or not-applicable values for change during the past year in surveyed patients' team-discussion rating, e.g., Audubon Home Health of Lafayette in Lafayette, LA.

References

  1. change during the past year in surveyed patients' team-discussion rating. Higher values are better. This measure is called 'Star Rating for whether patients reported that their home health team discussed medicines, pain, and home safety with them' in the data source. Refer to this description of the Home Health Care CAHPS Survey, or HHCAHPS, which is designed to measure the experiences of people receiving home health care from Medicare-certified home health agencies. Except where noted, all data come from the Oct 30, 2020 update at Home Health Compare and all changes-over-time are over a year, comparing to the Oct 30, 2019 update.
  2. in state. Except where noted, all data come from the Oct 30, 2020 update at Home Health Compare and all changes-over-time are over a year, comparing to the Oct 30, 2019 update.

Profile

Serenity Homecare in West Monroe, LA is in Louisiana, in zipcode 71291, is in the Southern states, is owned by a for-profit, does worse than the national rate in discharges to community, improved or maxed out on hospital measures during the past year (2 in total), offers nursing care, physical therapy, occupational therapy, speech pathology, medical social services, and home health aide services (these 6 include the entire set), has a 5-star rating in each of surveyed summary, surveyed professionally-given care, surveyed team discussions, and surveyed overall team care (4 total), has at least a 4-star rating in each of surveyed summary, surveyed professionally-given care, surveyed team communication, surveyed team discussions, and surveyed overall team care (5 total), does worse than the nationwide average improvements in both getting in/out of bed and breathing, and does better than the nationwide average improvements in each of walking, bathing, and taking drugs by mouth.

 

     Numeric values:
  • patients who had their risk of falling checked by the home health team (100%)
  • patients (or their family caregivers) who were taught about their drugs by the home health team (99.7%)
  • diabetic patients whose home health team got doctor's orders, gave foot care, and taught patients about foot care (99.3%)
  • patients who were checked for depression by the home health team (97.0%)
  • physicians who recommended timely actions to address medication issues (97.0%)
  • patients whose home-health care began in a timely manner (95.3%)
  • patients who reported that their home health team gave care in a professional way (89%)
  • patients who reported that their home health team discussed medicines, pain, and home safety with them (87%)
  • patients who gave their home health agency a rating of 9 or 10 (86%)
  • patients who reported that their home health team communicated well with them (85%)
  • patients who got better at bathing (84.2%)
  • patients who were checked for a pneumococcal vaccine (84.0%)
  • patients who got better at taking their drugs correctly by mouth (83.4%)
  • patients who reported YES they would definitely recommend the home health agency to friends and family (83%)
  • patients who got better at walking or moving around (79.7%)
  • patients who got better at getting in and out of bed (74.9%)
  • patients who were checked for a flu shot (73.7%)
  • patients whose breathing improved (71.0%)
  • patients contacted who completed the survey (25%)
  • home-health patients who had to be admitted to the hospital (15.5%)
  • home-health patients who needed urgent, unplanned care in the ER without being admitted (13.9%)
  • change during the past year in patients who got better at taking their drugs correctly by mouth (+10.4%)
  • change during the past year in patients whose breathing improved (+9.7%)
  • change during the past year in patients who gave their home health agency a rating of 9 or 10 (+8%)
  • change during the past year in patients who reported YES they would definitely recommend the home health agency to friends and family (+8%)
  • change during the past year in patients who were checked for a flu shot (+3.4%)
  • change during the past year in patients who reported that their home health team gave care in a professional way (+3%)
  • change during the past year in patients who reported that their home health team discussed medicines, pain, and home safety with them (+3%)
  • change during the past year in patients whose home-health care began in a timely manner (+1.7%)
  • change during the past year in patients who were checked for a pneumococcal vaccine (+1.0%)
  • change during the past year in patients who reported that their home health team communicated well with them (+1%)
  • change during the past year in patients who were checked for depression by the home health team (+0.6%)
  • change during the past year in patients (or their family caregivers) who were taught about their drugs by the home health team (+0.3%)
  • change during the past year in patients who got better at bathing (+0.2%)
  • home-health patients who had pressure ulcer/injury in post-acute care (0.00%)
  • change during the past year in patients who had their risk of falling checked by the home health team (0.0%)
  • change during the past year in diabetic patients whose home health team got doctor's orders, gave foot care, and taught patients about foot care (-0.7%)
  • change during the past year in home-health patients who needed urgent, unplanned care in the ER without being admitted (-0.8%)
  • change during the past year in patients who got better at walking or moving around (-1.3%)
  • change during the past year in home-health patients who had to be admitted to the hospital (-2.5%)
  • change during the past year in patients contacted who completed the survey (-5%)
  • change during the past year in patients who got better at getting in and out of bed (-5.4%)
  • change during the past year in quality-of-patient-care rating (0 stars)
  • change during the past year in surveyed patients' overall agency-care rating (+2 stars)
  • change during the past year in surveyed patients' professional-care rating (+1 star)
  • change during the past year in surveyed patients' summary rating (+1 star)
  • change during the past year in surveyed patients' team-communication rating (0 stars)
  • change during the past year in surveyed patients' team-discussion rating (+2 stars)
  • quality-of-patient-care rating (3 stars)
  • surveyed patients' overall agency-care rating (5 stars)
  • surveyed patients' professional-care rating (5 stars)
  • surveyed patients' summary rating (5 stars)
  • surveyed patients' team-communication rating (4 stars)
  • surveyed patients' team-discussion rating (5 stars)
  • change during the past year in completed patient surveys (-8)
  • change during the past year in Medicare spending on care compared to all agencies nationally (+0.10)
  • completed patient surveys (73)
  • Medicare spending on care compared to all agencies nationally (1.10)
  • years certified for Medicare (29.7)

Global References


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Serenity Homecare in West Monroe, LA has the biggest jump during the past year in surveyed patients' team-discussion rating (+2 stars) of the 186 Louisiana home health agencies. Those +2 stars compare to an average of +0.3 stars across the 186 home health agencies. Also, those +2 stars represent a rise from 3 stars to 5 stars.
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